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By Family Shopping Desk in School and Teens

Before Your Teen Buys a Used Phone, Run These Checks

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A checklist for secondhand phones: verify the IMEI, clear activation locks, test the battery in person, and pay in a way that gives you real recourse.

Keep reading Before Your Teen Buys a Used Phone, Run These Checks

By Family Shopping Desk in School and Teens

What Age Should Kids Get Their First Phone?

A hand holds a smartphone recording a toddler on a sandy beach at dusk near glowing string lights.

Experts agree there is no magic age for a first phone. See what research shows and which readiness signs matter more than a birthday number.

Keep reading What Age Should Kids Get Their First Phone?

By Family Shopping Desk in Online Shopping Safety

How to Spot a Fake Online Store Before You Check Out

An empty shopping cart parked on a paved lot surrounded by leafless trees and fences.

A step-by-step checklist for parents to catch fake online stores, from URL checks and review hunting to safer payment choices before checkout.

Keep reading How to Spot a Fake Online Store Before You Check Out

By Family Shopping Desk in Shopping Rights

Full or Limited? How Product Warranties Work

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Full versus limited warranties, implied warranties, why a company usually can’t insist on its own parts, and what to do when a warranty claim is refused.

Keep reading Full or Limited? How Product Warranties Work

By Family Shopping Desk in Baby and Kids Gear

Which Baby Gear to Buy Used, and What to Skip

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Which baby and kids’ items are usually fine to buy used, which need careful checks, why recalled products can’t be resold and how to search recall lists.

Keep reading Which Baby Gear to Buy Used, and What to Skip

By Family Shopping Desk in Shopping Rights

Store Return Policies and What the Law Actually Says

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Why there’s no federal right to return most purchases, state rules on posted refund policies, the FTC Cooling-Off Rule and how to handle a refused return.

Keep reading Store Return Policies and What the Law Actually Says

By Family Shopping Desk in Home and Family

What to Do When Something You Own Is Recalled

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How to hear about recalls on kids’ products, car seats, food and household items, what remedies to expect and how to report an unsafe product.

Keep reading What to Do When Something You Own Is Recalled

By Family Shopping Desk in Shopping Rights

What to Do When an Online Order Is Late

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How the FTC’s mail, internet and telephone order rule works: shipping deadlines, delay notices, your right to cancel, refund timing and next steps.

Keep reading What to Do When an Online Order Is Late

By Family Shopping Desk in Home and Family

How to Stop Surprise In-App Purchases by Kids

A mother and her young daughter looking at a tablet together on a sofa

Why children run up in-app charges, the FTC cases that led to refunds for parents, and the device settings that make every purchase need your approval.

Keep reading How to Stop Surprise In-App Purchases by Kids

By Family Shopping Desk in Shopping Rights

Gift Card Rules Every Shopper Should Know

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Federal limits on gift card expiration dates and inactivity fees, which cards the rules don’t cover, state protections and how to spot gift card scams.

Keep reading Gift Card Rules Every Shopper Should Know

By Family Shopping Desk in Home and Family

How to Stop Furniture and TV Tip-Overs

A nursery with a white crib, an armchair and a white chest of drawers

Why dressers and TVs tip over onto children, the federal STURDY Act standard for new dressers, and how to anchor furniture and TVs at home.

Keep reading How to Stop Furniture and TV Tip-Overs

By Family Shopping Desk in Baby and Kids Gear

Is That Crib Safe? What the Federal Rules Require

An empty wicker bassinet with a thin mattress in a bright room

Federal crib standards since 2011, slat spacing, the ban on padded crib bumpers and inclined sleepers, and the safe sleep basics to follow at home.

Keep reading Is That Crib Safe? What the Federal Rules Require

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