Full versus limited warranties, implied warranties, why a company usually can’t insist on its own parts, and what to do when a warranty claim is refused.
Full or Limited? How Product Warranties Work
Which Baby Gear to Buy Used, and What to Skip
Which baby and kids’ items are usually fine to buy used, which need careful checks, why recalled products can’t be resold and how to search recall lists.
Store Return Policies and What the Law Actually Says
Why there’s no federal right to return most purchases, state rules on posted refund policies, the FTC Cooling-Off Rule and how to handle a refused return.
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What to Do When Something You Own Is Recalled
How to hear about recalls on kids’ products, car seats, food and household items, what remedies to expect and how to report an unsafe product.
What to Do When an Online Order Is Late
How the FTC’s mail, internet and telephone order rule works: shipping deadlines, delay notices, your right to cancel, refund timing and next steps.
How to Stop Surprise In-App Purchases by Kids
Why children run up in-app charges, the FTC cases that led to refunds for parents, and the device settings that make every purchase need your approval.
Gift Card Rules Every Shopper Should Know
Federal limits on gift card expiration dates and inactivity fees, which cards the rules don’t cover, state protections and how to spot gift card scams.
How to Stop Furniture and TV Tip-Overs
Why dressers and TVs tip over onto children, the federal STURDY Act standard for new dressers, and how to anchor furniture and TVs at home.
Is That Crib Safe? What the Federal Rules Require
Federal crib standards since 2011, slat spacing, the ban on padded crib bumpers and inclined sleepers, and the safe sleep basics to follow at home.
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How to Choose the Right Car Seat for Each Stage
The four car seat stages, when to move up, how an adult seat belt should fit, registering for recalls and where to get an installation checked for free.
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Buying Toys That Are Safe for Your Child’s Age
How toy age labels work, the choking hazard rules for small parts and balloons, button battery protections and other safety checks for U.S. families.